Terms & Conditions

By visiting studiohayy.com, you agree to be bound by these terms and conditions.

These terms and conditions apply to Studio Hayy Web site located at www.studiohayy.com and all associated Web sites linked to www.studiohayy.com by its subsidiaries and affiliates. 

Please read these terms and conditions carefully.

Use of studiohayy.com, including all materials presented herein and all online services provided by Studio Hayy, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge.

Use of Site and Service

To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Information and other information provided on the Site and the Service are subject to change. studiohayy.com makes no representation or warranty that the information provided, regardless of its source, is accurate, complete, reliable, current, or error-free. Studio Hayy disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

Our Intellectual Property

The Site and Service contain intellectual property owned by Studio Hayy, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any uses of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time.

Refusal of Service

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

Product Description

We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

Our custom products are made to order. In order to continually improve the design, quality and performance of our products, we reserve the right to change specifications without notice.

Order Confirmation and Processing Time

We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible. 

The time we need to prepare a custom order for shipping varies for every individual item. For items in stock, we will need 7 to 10 days to sew their bags and process your order.

Shipping Policy

We offer two options for shipping: regular and express. Regular shipping can be delivered from 7 working days to a month, Express shipping 4 to 7 working days. The delivery time of the item may vary depending on your location or density. We are not responsible for delays after delivery of the order.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns and Exchanges

We do not accept returns, exchanges or cancellations for instruments and accessories purchased from us. About our bags, it is your responsibility to let us know the exact size of your instrument when ordering. However, if you have any problems with your order, please do not hesitate to contact us.

Last updated on Jan 25, 2022.